Change facilitation expert
In this sizzling summer finale of BPM360 – Covering Every Angle, Caspar and Russell take a reflective and witty journey through the highlights of Season 3. What began with pool-cleaning confessions and festival weather banter quickly turned into a deep dive into process thinking, change facilitation, and agentic AI. 🧩
🔑 Key Takeaways: 1. Human-Centric BPM: Stefan Hauenschild emphasizes that the success of BPM initiatives lies not in the perfect process model, but in how well change is facilitated across all levels of the organization. 2. Change Is Not Managed—It’s Facilitated: Stefan critiques the term “change management” and advoc