BPM360 Podcast - Covering Every Angle
We are a podcast on all things related to Business Process Management, hosted by BPM-experts Russell Gomersall and Caspar Jans (who combine a whopping 40+ years of BPM and Industry experience).
BPM360 Podcast - Covering Every Angle
BPM - Sponsorship
In this episode of the BPM 360 podcast, hosts Russell and Caspar delve into the importance of executive sponsorship in the success of Business Process Management (BPM) initiatives. They highlight the following key points:
- The Importance of Positivity: Emphasizing the necessity to spread positivity around BPM while being pragmatic and solution-oriented, avoiding overused marketing phrases.
- Challenges in BPM: Acknowledging the challenges and frustrations commonly experienced by practitioners in the BPM field.
- Community Support: Underlining the value of community and the collective experiences of individuals facing similar challenges in BPM adoption.
- Executive Sponsorship: Stressing the crucial role of executive sponsors in providing budget, mandate, and support for BPM initiatives to scale across organizations.
- Starting Small: Discussing the feasibility of starting BPM initiatives on a small scale and gradually expanding.
- Aligning BPM with Strategic Initiatives: Highlighting the strategy of aligning BPM efforts with the organization's strategic initiatives to gain executive buy-in and support.
- The Role of Executive Sponsors: Expounding on the multiple roles of executive sponsors, including ensuring alignment at the executive level, functioning as escalation points for issues, and supporting the head of BPM or global process owner.
- Process Ownership and Governance: Discussing the establishment of process ownership and the significance of having a process governance board chaired by the executive sponsor.
- Organizational Culture and Change: Touching on the necessity of changing company culture and maturing organizational capabilities to embrace BPM.
- Strategic Alignment and Value Communication: Advising on the importance of communicating the strategic value of BPM initiatives in relation to the organization's strategic goals and pain points.
- Real-world Application and Pain Points: Recommending the identification of specific organizational pain points that BPM can address to demonstrate its value and impact.
- Building BPM Capabilities: Mentioning the incremental approach to building BPM capabilities within an organization and the significance of tailoring the approach to the sponsor's experience with BPM.
- Executive Sponsor as a Partner: Viewing the executive sponsor not just as a financial supporter but as a strategic partner who can offer invaluable advice and guidance for the BPM initiative.
- Behavioral Role Modeling: The best executive sponsors practice what they preach, serving as powerful examples for the organization to follow.
Overall, the podcast emphasizes the complexity of implementing BPM, the critical role of executive sponsorship in overcoming these challenges, and the strategic alignment of BPM initiatives with the organization's broader goals.
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