✅ Process Models Need Purpose Beyond the Modeler: Caspar and Russell argue that too often, process modelers design for themselves—not the end users, system integrators, or future teams who will rely on the documentation. A mo...

✅ BPM Principles Apply to Global Challenges: Caspar and Russell explore how core BPM concepts—like executive sponsorship, stakeholder management, process standardization, and governance—can guide the complex task of in...

In this lively episode, Caspar and Russell take listeners behind the scenes of the Automation Summit 2025 in Split, Croatia, featuring an interview with event organizer Darko Jovisic. Against the scenic backdrop of Roman castles and we...

 Top 5 Takeaways from the Episode: 1. Workarounds Reveal the Real Process Iris’s research shows that deviations from standard procedures—like nurses jotting notes on paper instead of using digital syst...

 Top 5 Takeaways from the Episode: 1. CI Is a People Game, Not Just a Process Game Gary Cox’s book, Cultivating Champions of CI, emphasizes that sustainable continuous improvement (CI) isn’t a...